How to become an approved Test Centers

The primary goal of the ICDL program is to promote digital literacy among the global population based on unified, high standards of competence and integrity. As the governing body of the ICDL program in the Gulf region, ICDL GCC Foundation does not develop content or provide training and testing to candidates. Instead, we rely on reputable organizations and vendors to provide such solutions and services under strict globally unified standards and quality assurance measures.

A key feature of our quality assurance requirements is the ICDL accreditation process of training and testing centers. The center accreditationprocess enables prospective centers to demonstrate their ability to deliver quality training and support of candidates preparing for the ICDL certification. Centers seeking accreditation are required to submit a formal letter on corporate letterhead explaining the purpose of seeking accreditation. Upon receipt and consent of the ICDL management team, an application form will be emailed to the prospective center to be completed and returned for review by our Accreditation Committee.


Upon approval by the Committee, the accreditation process commences with a scrutiny of the application form, followed by a number of visits by QA Field Officers to the prospective center, to validate meeting a list of requirements to support the delivery of the program. This includes, but is not limited to, an assessment of the premises, validation of trade and software licenses, and qualifying the staff members operating the prospective center. Successful completion and scrutiny of the application form entitles the center to an approval visit. Approval visits are normally conducted within eight weeks from the completed application is received.

Every prospective center must have two staff members having completed their ICDL certification and at least one staff member nominated to enroll in the ICDL Certified Training Professional (CTP) program. The objective behind the latter is to underpin the ICDL program’s best practices and core values of excellence and integrity.


Subsequent to center approval but prior to beginning the delivery of training and testing, all staff members involved with the ICDL program from the prospective center must attend a workshop to be oriented with the QA standards, procedure and process to administer the program within the center and the installation of the testing software. The entire process of accreditation is kept strictly confidential by the ICDL GCC Foundation.




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